Need help with setup, billing, or exports? Email support@export-icloud.com or visit export-icloud.com.


What is Export iCloud Desktop?

Export iCloud Desktop is the desktop app for exporting iCloud photos and videos directly to your local computer. It supports:

  • iCloud login with 2FA
  • real-time photo and video counts
  • export-only or export-and-delete modes
  • subscription quotas that update while the export is running
  • built-in help, update checks, and diagnostics

Desktop is the recommended experience if you regularly move media out of iCloud or want a native desktop workflow on Windows or macOS.


How are desktop quotas measured?

Desktop quotas count photo files and video files together as files, not tasks.

Examples:

  • 1 photo = 1 file
  • 1 video = 1 file
  • 300 photos + 20 videos = 320 files

The desktop app checks available quota before export starts and refreshes the remaining balance while the task is running.


What desktop plans are available?

Current desktop plans are:

  • Free Trial - $0/month, 200 files per month
  • Plus - $9.99/month, 10,000 files per month
  • Pro - $19.99/month, 50,000 files per month
  • 5,000 Files Pack - $6.99 one-time package

One-time packs add extra file quota on top of your existing trial or subscription balance.


Is the desktop app available for macOS?

Yes. The desktop app is now available for both Windows and macOS from the homepage download section.

The current macOS package is delivered as a zip download. If macOS shows an opening or verification warning on first launch, use the installation guide below.


Where can I find the macOS install guide?

You can open the official PDF here:

It opens in a new tab so you can follow it while installing the app.


When is quota deducted?

Quota is deducted during export in small batches based on files that were successfully exported. This keeps the visible balance close to the actual remaining quota, even during longer jobs.


How do I use the desktop app?

  1. Download and install Export iCloud Desktop from the homepage.
  2. Sign in to your iCloud account and complete 2FA if required.
  3. Review the media total, choose the export folder, start position, quantity, and export mode.
  4. Start the export and watch progress, quota usage, and status updates in real time.
  5. Use the built-in Help/About dialog for support links, version information, and update checks.

If you want a screen-by-screen walkthrough, open the full guide here:


Is Export iCloud safe?

Export iCloud is designed to avoid storing your iCloud password as a reusable credential. Desktop sessions are cached locally on your own device, and online export tasks run in isolated environments.

As always, if you choose any delete workflow, make sure you have verified your local copy before removing files from iCloud.